After-sales assistance
Resident appointments, reactive repairs and agreed aftercare tasks during the NHBC period, coordinated with your customer care team.

Housebuilder aftercare and practical property maintenance across the South of England.
Choose the service that best matches the work required. We support site and customer care teams as well as schools, care homes and domestic properties.
Resident appointments, reactive repairs and agreed aftercare tasks during the NHBC period, coordinated with your customer care team.
Support with agreed defect lists across individual plots or a development, including access arrangements and progress updates.
Extra support with defined remedial tasks and outstanding works around handover, subject to scope and availability.
Planned and reactive maintenance for developments, occupied homes, schools and care properties.
Investigation of reported damp and defined remedial works, informed by the property history and any existing reports.
Coordinating larger remedial packages, refurbishment and project works around an agreed scope and programme.
Temporary support for maintenance or site teams, with dates, responsibilities and handover requirements discussed in advance.
Close-up photo and video of roofs, chimneys and high-level elevations without scaffold, so you can see the defect and agree the right fix before trades go up.
Send the address, a description or work list, photographs and your target dates. We will discuss the scope, access and availability before arranging the next step.
Tell us what needs doing and where the property is.