Practical aftercare and multi-trade support for housebuilders, from individual remedial visits to planned packages across a development.
L R Shelby works with site managers, customer care departments and commercial teams to agree what needs doing, arrange access and keep work moving. We support new-build developments across the South of England.
Before and around handover
Extra support when site teams have outstanding items to complete or need assistance with a defined list of remedial works.
After residents move in
Customer care visits, end-of-year defects and maintenance work, with access and the agreed scope discussed before appointments are arranged.
A clear brief makes the work easier
Send the development name, plot numbers, defect list, supporting photos and your target dates. Let us know whether homes are occupied, how access is arranged and who should receive progress updates.
How we work with your team
- Review the brief and discuss the scope, location and availability.
- Agree the work package, access arrangements and any required site procedures.
- Arrange the work around the agreed programme and resident appointments.
- Keep your nominated contact informed and identify any further items requiring a decision.
Support beyond a single visit
Alongside day-to-day aftercare, we can discuss ongoing maintenance requirements, temporary cover and larger remedial or refurbishment packages. Each enquiry is assessed against the work involved and current availability.
Have a development that needs support?
Send a brief outline of the work and where it is needed.
Discuss your development