A drone investigation lets us inspect roofs, chimneys and high-level elevations from the ground, using high-resolution photo and video. It gives customer care, site and technical teams a clear view of what is happening at height before anyone books scaffold, access equipment or trades.

Drone investigation of a tiled roof and chimney
Illustrative service image.

What We Use Drone Investigations For

  • Roofs and ridge tiles: slipped, cracked or missing tiles, ridge and hip bedding, and verge details.
  • Flashings and valleys: lead and abutment flashings, valley troughs and junctions where leaks often start.
  • Gutters, fascias and soffits: blockages, falls, joints and damaged boards.
  • Chimneys: pots, flaunching, pointing and chimney flashings.
  • Solar panels: panel condition, fixings and the roof covering around arrays.
  • Elevations and high-level brickwork: pointing, cracking, sealant joints, window heads and cladding.
  • Leaks and water ingress at height: tracing the likely source before opening anything up.
  • Before and after remedial work: recording condition before repairs and confirming the finished result.
  • Thermal imaging: where specified, thermal cameras can help show heat loss, missing insulation and possible moisture.

How It Helps Our Customers

  • No scaffold just to look: you only pay for access once you know a repair is needed.
  • Faster and safer: the inspection is done from the ground, cutting work at height.
  • Less disruption: ideal for occupied homes, schools and care homes, with no towers or ladders against the building for days.
  • Clear evidence: dated photos and video to support defect reports and NHBC or warranty discussions.
  • A before-and-after record: proof of condition before work starts and sign-off once it is complete.
  • The right fix first time: decide on the correct repair before trades go up, so visits are not wasted.

How It Works

  • 1. Tell us the issue: share the address, the defect or complaint and any access or resident considerations.
  • 2. We plan the flight: we check the site, airspace and permissions, and arrange a time with residents or site staff.
  • 3. We inspect and capture: the drone records the affected areas in photo and video, close up and in context.
  • 4. You get a clear report: annotated images, our findings and recommended next steps, ready to share with your team or the homeowner.

Part of a Joined-Up Service

Drone investigations sit alongside our Defects & Snagging, Customer Care & Aftercare and Damp Investigation & Remediation services. If the survey finds a problem, our own teams can carry out the repair, so you have one contractor from first look to final sign-off.

We cover Hampshire, East and West Sussex, Surrey and Kent, and the South of England west to Bournemouth, working for housebuilders, schools, care homes, property managers and homeowners.

Our drone investigations are flown by our own team, fully registered with the Civil Aviation Authority (CAA) and covered by dedicated drone insurance.

Discuss your requirements

Tell us the location, work required and preferred timing.

Send an enquiry